Privacy Policy for Zigzagtrend.com

Effective Date: 8 December 2025
Last Updated: 8 December 2025

1. Introduction

Welcome to Zigzagtrend.com (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zigzagtrend.com and make a purchase through our WooCommerce store.

By using our Site and services, you consent to the data practices described in this policy. This policy is crafted in accordance with the spirit of Pakistan’s evolving data protection landscape, including considerations from the proposed Personal Data Protection Bill.

2. Information We Collect

A. Personal Information You Provide:
When you make a purchase or attempt to make a purchase, we collect the following personal information:

  • Name, billing and shipping address
  • Email address and phone number
  • Payment information (processed securely by our payment gateway; we do not store full credit card details)
  • Account login details (if you create an account)

B. Automatically Collected Information:

  • Device & Usage Data: IP address, browser type, operating system, referral URLs, pages viewed, and dates/times of visits.
  • Cookies & Tracking: We use cookies to maintain your shopping cart, remember site preferences, and analyze site traffic. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • To process and fulfill your orders, including sending confirmations and tracking information
  • To communicate with you about your account, orders, and customer service requests
  • To screen orders for potential risk or fraud
  • To improve, personalize, and optimize our website and marketing efforts
  • To comply with any applicable Pakistani laws and regulations (e.g., tax and sales record requirements)

4. Legal Basis for Processing (Pakistan Context)

We process your personal information based on:

  • Performance of a Contract: To fulfill the order you place with us
  • Legitimate Interests: For site security, fraud prevention, and business improvement
  • Legal Obligation: To maintain records as required by Pakistani commercial and tax laws
  • Consent: Where required, for marketing communications. You can opt-out anytime

5. Sharing Your Information

We do not sell or rent your personal data. We share information only in these limited circumstances:

  • Service Providers: With trusted third parties who assist in operating our website and conducting business (e.g., payment gateways, shipping carriers, and hosting providers). These parties are obligated to keep your information confidential
  • Legal Requirements: If required to disclose by law or in response to valid legal requests by public authorities in Pakistan
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with our legal and financial record-keeping obligations in Pakistan (typically for a minimum of 6 years as per tax laws)
  • Resolve disputes and enforce our agreements

7. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access & Portability: Request a copy of the personal data we hold about you
  • Correction: Request correction of any inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to legal limitations
  • Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us at admin@zigzagtrend.com.

8. Data Security

We implement commercially reasonable security measures, including SSL encryption, secure payment processing, and regular malware scanning, to protect your personal information. However, no electronic transmission over the internet is 100% secure.

9. International Transfers

Your information may be transferred to and processed in countries other than Pakistan (e.g., if our hosting or payment processors are located elsewhere). We ensure appropriate safeguards are in place for such transfers.

10. Cookies

Our Site uses cookies. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features, like shopping cart functionality.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices of these external sites.

12. Age Restriction

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

13. Updates to This Privacy Policy

We may update this policy periodically. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.

14. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or your data, please contact us at:

Zigzag Trend
Mahala Bagban Street no 4, Haji Abad
Faisalabad, Pakistan
Email: admin@zigzagtrend.com
Website: zigzagtrend.com